Urine Off is guaranteed to remove urine odor and stain at the source, or your money back*. If, after using Urine Off as directed, you are not 100% satisfied with the results, contact Customer Service at 1-877-URINEOFF (877-874-6363) 8:30 – 4:30 Eastern time, or email us at customerservice@urineoff.com. Our customer service representatives are capable of troubleshooting your situation with you so that you are 100% satisfied.
*Money back guarantee expires 30 days after purchase.